ManageEngine Endpoint Central Product Review and Analysis

ManageEngine Endpoint Central is a comprehensive Unified Endpoint Management (UEM) solution designed to streamline and secure IT infrastructure. With a wide array of features ranging from automated patching to ransomware protection, the software caters for businesses seeking an all-in-one endpoint platform.

This review will delve into the software’s key aspects, including its purpose, features, platform support, pricing, industry recognition, and customer testimonials.

What is ManageEngine Endpoint Central?

Endpoint Central is an all-encompassing UEM solution that addresses the need for unified management of devices, applications, and data. It offers automated patching, asset intelligence, remote troubleshooting, data security, attack surface management, and ransomware protection, all from a single console. This tool empowers IT teams to manage their digital workplaces efficiently.

Why Businesses Need ManageEngine Endpoint Central?

In the modern IT landscape, managing diverse endpoints, including laptops, mobiles, desktops, and servers, is crucial for business operations. ManageEngine Endpoint Central aims to bring everything in IT together, providing visibility and control over the entire infrastructure.

The software is positioned as a solution to enhance security, user experience, and overall business agility while ensuring compliance with industry standards.

Endpoint Central Features & Capabilities:

Endpoint Central offers a plethora of features and capabilities, making it a robust UEM solution:

• Automated Patching: Secure networks by automating patch deployment for various operating systems and third-party applications
• Ransomware Protection: Gain insights into the root cause of ransomware attacks, provide immediate incident response, and prevent future attacks.
• Threat Detection and Remediation: Constantly monitor and remediate vulnerabilities based on 75+ CIS benchmarks.

• IT Asset Management: Track and manage software and hardware assets, including license and warranty tracking.
• Unauthorized Device Restriction: Regulate and restrict stray peripheral devices, and closely monitor file transfers in and out of the network.
• Data Loss Prevention: Implement advanced strategies to protect critical enterprise data from disclosure and theft.
• OS Imaging and Deployment: Automatically image and deploy operating systems on Windows computers with required drivers and applications.
• App Management and Distribution: Deploy software to all endpoints, block or allow applications with rule-based filtering.
• Endpoint Privilege Management: Manage privileges, monitor apps, and control sensitive data at the endpoint level to mitigate insider threats.
• Advanced Remote Troubleshooting: Remotely connect with end users to solve issues in real-time.
• Configuration Management: Ensure endpoints comply with policies and industry practices by managing configurations.
• Browser Security: Monitor and enforce security measures on browsers used in the organization.

Platform Support:

Endpoint Central supports a wide range of devices and operating systems,

Pricing:

ManageEngine offers different editions of Endpoint Central with varying features to cater to different business needs.

The pricing plans include:

1. Professional Edition: Starts annually at $795.
2. Enterprise Edition: Starts annually at $945.
3. UEM Edition: Starts annually at $1,095.
4. Security Edition: Starts annually at $1,695.

Cloud Pricing

1. Professional Edition: Starts annually at $1045.
2. Enterprise Edition: Starts annually at $1245.
3. UEM Edition: Starts annually at $1,395.
4. Security Edition: Starts annually at $2,045.

Each edition comes with a free trial option, allowing businesses to evaluate the software before making a commitment.

Industry Reports:

Endpoint Central has received recognition from prominent industry reports, including :

• Gartner: Recognized in the 2022 Magic Quadrant™.
• ManageEngine was recognized as an overall leader in KuppingerCole Leadership Compass 2023 for Unified Endpoint Management for the second consecutive year.
• IDC: Leader in the 2022 IDC MarketScape.
• Forrester: Strong Performer in 2023 Forrester Wave™.

These acknowledgements reflect the software’s standing in the market and its capabilities.

Differentiation:

Endpoint Central enhances a conventional desktop management service by providing increased depth and customization. It enables the automation of routine endpoint management tasks, such as patch installation, software deployment, imaging, and OS deployment.

Additionally, the platform facilitates the management of assets and software licenses, monitoring software usage statistics, controlling USB device usage, and assuming command over remote desktops.

Endpoint Central provides a variety of security functionalities, encompassing ransomware protection, prevention of data loss, security for applications and devices, browser security, vulnerability management, endpoint privilege management, and the management of BitLocker.

Customer Testimonials:

Several well-known enterprises, including IBM, Honeywell, Dell, Charter, Pinterest, Disney, and Xerox, trust ManageEngine Endpoint Central. Customer testimonials highlight the software’s effectiveness in areas such as patch management, security, and employee support.

1. Hector Camejo, an ICT & Service Desk Plus Administrator, emphasizes the fantastic outcome of patch management and remote features.
2. Mihir Patel, an IT Infrastructure Manager at E-store logistics, notes how Endpoint Central has enhanced employee experience and efficiently supported users.

Anticipating the Future with Endpoint Central:

As we cast our gaze into the future, it’s evident that the industry is steering towards a hybrid landscape, a harmonious blend of on-premises and cloud instances, a coexistence of virtual and physical machines, and a workforce dynamic that spans traditional offices and distributed remote setups. The beauty is, that ManageEngine’s Endpoint Central is not just keeping pace with these changes but is poised to excel in this diverse scenario.

From a reviewer’s standpoint, it’s promising to witness Endpoint Central’s readiness for the shifting tides. While our insights may not capture every detail, it’s noteworthy that their roadmap includes a seamless integration of Endpoint Security Management and UEM.

This strategic move indicates a proactive approach to address the evolving needs of users. The commitment to enhancing features aligns with the dynamic nature of the IT landscape, showcasing a dedication to staying ahead of the curve. For businesses navigating the complexities of the hybrid future, Endpoint Central appears to be a robust and forward-thinking solution.

Final Verdict on ManageEngine Endpoint Central

ManageEngine Endpoint Central stands out as a comprehensive UEM solution with a robust set of features, broad platform support, and industry recognition. Its ability to address diverse IT management needs, coupled with positive customer testimonials, and affordable pricing, makes it a strong contender for businesses looking to streamline and secure their digital workplaces.

The software’s commitment to privacy, long-term partnerships, and tailored pricing plans further contribute to its appeal in the competitive IT management landscape.